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Tanning
Before You Join
Can I visit to look around? Do I need an appointment?
Where is the gym located?
What's the catch! - why is the membership so cheap?
If I sign up today can I work out?
Do you have a swimming pool?
Are there any other on-site services?
Paying for your membership
Why is there a joining fee?
Why is a 3 month (quarterly) membership more expensive than a monthly Direct Debit?
Are there any student/group discounts available?
Can I pay cash?
What are the different types of memberships available?
Do i have to have my finger print scanned... what about my privacy?
Are their any other charges?
Planning your time and usage
Can I visit the club anytime or are there restrictive usage times?
How do I book classes?
Can I put my membership on hold? Can it be transferred to another person or refunded?
What if I change my mind and I don't want a membership any more?
Once you're a member - getting started
Do I have to have an induction?
Lockers
How do I book classes?
How do I book my free personal training session?
Your online membership account
What does my online membership account offer me?
How do I logon to my online account?
I have lost my id no.
Leaving the club and cancellation procedure
What notice period do I need to give to leave?
How do I cancel my membership?
How do I make comments or suggestions to the club?
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Important Message
club enhancement fee
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